Effective date: September 1, 2024
At Streamflow, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data remains secure.
1. Information We Collect
1.1 Personal Information
We collect personal information when you:
• Register for an account or subscribe to our services.
• Place an order or make a purchase.
• Fill out a form or survey.
• Contact our support team.
The personal information we collect may include your name, email address, phone number, billing address, payment information, and any other information you provide to us.
1.2 Usage Data
We collect usage data when you interact with our website or services. This may include:
• Your IP address.
• Browser type and version.
• Pages visited and the time and date of your visit.
• Time spent on our pages.
• Other diagnostic data.
The personal information we collect may include your name, email address, phone number, billing address, payment information, and any other information you provide to us.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data that may include a unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
2. How We Use Your Information
Streamflow uses the collected data for various purposes:
• To provide and maintain our service: to process transactions, manage accounts, and provide customer support.
• To improve our services: to understand how users interact with our platform, develop new features, and enhance existing ones.
• To communicate with you: to send updates, marketing communications, and other information that may be of interest to you.
• To comply with legal obligations: to meet any applicable laws, regulations, or lawful requests from public authorities.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
• Service Providers: We may share your information with third-party vendors who help us operate our website, conduct our business, or provide services to you, as long as those parties agree to keep this information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Security
Streamflow takes reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security measures such as encryption, firewalls, and secure socket layer (SSL) technology to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights concerning your personal data, including:
• Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time. To do so, you can click the "unsubscribe" link in any of our emails or contact us directly.
• Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
6. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to these third-party websites. We encourage you to read the privacy policies of any website you visit.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy
